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I learned about Alchosting through one web hosting discussion board of hosting firms. What caught my eye was the mention of customer service. In my very first call to them, they were ever so helpful in giving me frank and honest advice about the best strategy to begin developing a website with them. I really appreciated the time he gave me and my intention is to build a website with them!
I have chosen a Shared hosting with ALC and there promised for more features but none of them were honored. The only satisfying part is that their support team try to respond to my queries and even that is not useful for my problem on mysql space.
I've been host my sites at Alchosting.net vps account for five months after my old host outgrow my needs. A good friend of mine recommended me to deal with the team. I just had the pleasure of getting support for my hosting. It is very easy to navigate the site builder and the servers are fast.
I need to pen down my worst experience with ALC host, until I make a payment I was been followed up and needed queries are clarified. After a week of purchase we started to face down time issue and which is impacting on my business high level, there is no answer from the support team and they are taking days to respond to my tickets. Which is really not a professional way of handling a business and I was facing a huge loss because of this ALC hosting team.
My uptime has been pretty solid. Support has been mixed - the on-line chat is pretty good at solving problems when there is an agent available. I've recommended alc hosting to some of our associates and they have ended up using them as well.
Your server is not providing the needed solution for my business and when I try to connect with your support team, they also left me halfway.I have encountered difficulties in reaching out to your customer support team for assistance. Timely and effective support is crucial in resolving issues and maintaining a positive customer-provider relationship. Unfortunately, my interactions with your support team did not meet my expectations.