I Ordered Server for my business last month from you, on second order you hold my order and asked for id I provided you with my picture business Details etc you upgraded my account to business account:
After 1 Month my business in all regions needs new server order placed and you suspended all services although my of my renewal invoices paid either from credit or my credit card.
If any new customer or any person wants to be your customer and complete all steps this type of behavior shown from your end which is very bad anyhow I will personally meet and visit to your office soon
We ordered servers paid and that’s it we provided you all our cards details my company web my email and all, explained everything to you for proof that I am not bad person and using services for my business,
I am many businesses worldwide under name oz cosmetics my main is selling cosmetics and hosting projects software to many people around globe.
I respect you and due to trust we hired your vps and its very bad image I just need why you behaved immorally nonprofessionals keep in mind that my account was already verified.
No one verifies or ask for customers details transaction I am not going to make bank account I have provided you all details instead of privacy
Regarding main concern is what your issue about my payments have you authorization form like other companies incase of postal address not matches?
Have you my vpn address issue which is used for work?
Have you any complaint about my server?
I am digital ocean gcore labs customer never faced such quires like immigration guys asks,I am hurted and definitely I will highlight this on different social media platforms with emails screenshots and yes will review on your company as well
your degrading your customers, I have screenshot for all
I hope you will explain this to me asap

Regards,
Min Yu
Director
OZ Cosmetics Australia
CDM Delivery Uk

I had to cancel my plan with Dreamit because they failed to help my company in any shape or form.

I had my developer install an SSL and he wanted to know if it was successfully installed correctly. I contacted their customer support and they said they couldn't help but they could install it for me for a fee of $150.00 although I just paid my developer to install it anyway.All i was asking was to see if it was installed correctly on their server, nothing else, nothing more. Prior to this, my SSL was not installing due to incorrect CSR. I asked for assistance in generating a new CSR from their hosting and they declined that request as well. Most other hosting companies, install the SSL when you switch to their hosting.

Not to long after, my site was then hacked. When a site is hacked, almost all hosting companies provide a report so the owner of the site can get the issues rectified. My account including my emails was suspended. When asked to see what needs to be done in order to rectify the issues so it doesn't happen again, no help was provided. No report not even simple questions answered to help me to determine the cause of the compromise.

What really got me the most upset and done damage to my company that no other hosting has ever done is after they unblocked my account after my developers installed a set of modules and went through the code and rectified any issues that caused the attack, they forgot to unblock my outgoing emails for 3 weeks without even telling me. I ended up losing several customers and many sales and most importantly, my company reputation due to this bullish behavior. From my end, the emails were going through but in reality, the recipient wasn't receiving it. I only found this out when a customer called me and said why I am not replying to their messages.