I had a difficult dedicated server issue during a Windows Server reinstall, including KVM access, boot order, ISO mounting, and storage setup. Their support team was excellent the entire way through.

They extended my KVM access, stayed responsive, and helped me get through a very frustrating situation without piling on extra charges. The support was genuinely above and beyond.

It is rare to deal with a hosting provider where the support team keeps showing up when things get messy. These guys did. I really appreciate it.

For Date of experience, use today or the date this support incident happened. Since this was today: