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I have been using from couple of months and support has been great to be honest, they help me anytime i ask them. obviously they are Russian company but replies are in English and support is great. Overall i would recommend.
Back with the review, they are so stupid. they lose there servers. there whole datacenter is gone. They didn't even help and left me suffering probably all there customers what a shame i don't recommend at all. They are really really really bad!
if you look for support they will take more than 1 week to reply you they not speak a proper english worst connection everywhere they support amateur and too much downtime i can say stay away