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I have forgotten to stop the service and as others they put me on some high paying plan I could not get rid of. Worse yet, my mail address changed and the domain went out. Now they want to charge me 160 USD for getting it back as a "redemption fee". Keep away from these!
A customer no more, sneaky and unethical practices.
I was a customer for a long time, around 10 years or so. Hosted multiple domains and websites. Noticed my hosting fee had increased steadily over the years for no apparent reason. I never signed up for additional features or anything. Furthermore, they never notified me that they were increasing the hosting fee nor notified me as to the reason why.
I'll be informing my customers to get ready to transfer their domain name, I've backed up their files already and will be informing Powweb that they have lost not only myself as a customer, but will be losing business as well.
I had PowWeb for my hosting for some time before I realized they had me on a plan that was gauging me price-wise. They then proceeded to raise the rate on me for no reason, and when I set it up not to renew and they sent me notifications saying it would not renew, proceeded to charge me anyway! They must think all their customers are total idiots! TWO THUMBS DOWN
I have to agree April. I'm currently a customer as well, but I will no longer be one after seeing my latest invoice. For some unknown reason the hosting rate has increased, I never signed up for any additional features or anything. Powweb blows the big one and I would advise everyone to avoid using their services. They have gotten progressively worse over the years, they're utilizing sneaky-a$$ tactics and their customer support is astronomical crap.
I'm backing up my files, transfering the domain(s) I have to another host and will inform Powweb.com that I will not be renewing my account and that they can b**w me. They're so desperate for customers, they probably would.
I have had many host all over the world for many years and was truly surprised about how many problems choosing the wrong hosting company could lead to. Downtime, slow server, missing pages, scripts not working. And repeat. Worst. Host. Ever.