Generally, a chaotic and disorganised website host. As you can probably imagine given their relatively low-price point, they are a reseller, of Stablepoint to be precise. Sad as it is you often get what you pay for, and this is one such occasion.

Harsh as it may sound, its unnecessary stress from beginning to end with Shark... Clunky website, poorly maintained (yet often referred to) knowledgebase and constant networking and configuration changes... Sometimes with little or no notice. Personally, for me, the last point is a biggie. This has left sites and services offline or not working correctly on more than one occasion, requiring immediate or short-term remedial effort to get things standing up again and thoroughly tested.

Combine these points with generally poor communication... When there is notice of a change it often provides little notice, an ultimatum, or focuses on the mid/long-term benefits to the business, rather than the client right now... So, it is all rather messy.

It is always good practice of course, but do make sure you properly read the product-specific terms and conditions if registering, as there is at least one service offered which is essentially useless when you marry it up to its Ts & Cs.

The one-man-band that is Chris at Shark / Net87 / Chick etc is decent in fairness if you read this line again and take it in context alongside the price.

If you, your company, group or organisation *need* service dependability, technical support with real answers and that is 24/7, or general calmness and peace of mind I respectfully recommend trying elsewhere. If your operation is small and reasonably happy with 'cheap and cheerful' then Shark Hosting may well work out fine for you.

Best of luck.

Moved server that my website was on to another data centre with out my knowledge,

Forgot to move my account

And they have no backups

Yet claim to back up offsite weekly

Then claim to have deleted the off site backups aswell

All data lost

AVOID

Also trade under names chick host and net87ltd

Avoid data not safe

I have raised multiple tickets to withdraw my affiliate commissions, they are making only fool by asking Paypal Email Id every time. I am asking for my commissions from last 1 Year. Don't Join their affiliate program.

Shocking service. Incompetent technical service. Cancelled EIGHT hosting packages belonging to me on a Saturday night.

First nine months was excellent. Then they cancelled eight of my hosting packagesd on a Saturday night after a 'management meeting;' Not to be trusted, Incompetent technical support.

I bought it for 3 years and delivered for 1 year.

Paid for 2 years and after a year they are asking more money as according to them CPANEL has increased their fees which is BS Avoid them at any cost

i registired for 3 years hosting, after 1 year they asked me to pay 18 Euros or they will close my account!
I told them that I still have 2 years paid hosting, they said we have changed our Agreement