Miserable is little smaller word for them.
I am a reseller and listed their Iraq based vps for my clients. One of my client order an Iraq VPS, when i...
landed on their website to place order, that plan was missing. i started a conversation in chat box, i was asked to open a ticket where they may help me for placing new order. Just after 5 minutes, what happened was totally not imaginable. They, instead of placing order for me, simply deleted the 1 active vps, i had with them before. I was surprised, i asked them why did they do that. Why instead of creating new order for me, you deleted the already active server. They replied that they have decided to sell only high specification but not lower specification and they have decided to delete servers with low specification, they also told that they were mistakenly provisioned my active server with them though i placed order from their website. (Nothing such was mentioned in their Terms and Conditions)
I warned everyone to keep away from them but if you want a full distraction at any unknown point, go buy their services.