Kinsta vs Knownhost 2021

team on a daily basis during Xmas time, midnight, 31st December very early morning, 1st January 10 pm and also on typical business days during evenings (I am in Western Europe). NO issues in response time, great support. You can also continue to chat with the latest support guy you had and if you like his advice, that's a basis of trust. Great articles and knowledge base with in dept information if you like to read tons of information. Well you can improve your skills a lot from scratch. In addition you have great tools to switch from a staging development to your production site without hassle and nighthmares, change the database with simple queries or via the support if you feel uncomfortable, delete cache easily. I had a lot advice on many topics (CDN, reverse proxy choices, plugins, SVGs, site performance, security tips, multsite, multi domains, cache issues). Of course they just provide information relative to their service but that is a great basis and save you time for starters and money before even hiring external developers. If you are like me a DIY natural person, then this is the perfect hosting service platform on the world. No brainer for building your WordPress POCs. The infrastructure is top notch and they are building partnership with great other providers (Cloudflare) to provide even better support and security for your hosted websites. I will not be able in 4 weekends to build complete working websites without the help and quick support ( in a minute ) with great answers without the support team (either in America or Eastern Europe depending on the time shift): all are great! No waste of time = $$$ saved.

alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.