So far a great experience! They moved all of our websites over in a very timely manner and the one issue I had so far, tech support was able to direc...
t me to a solution within minutes!!! Overall....10/10!
If you plan to grow up your business, big commerce will charge you for your success. More sales, more charges. Another critical technical issue they h...
ave and they cannot resolve is the lack of drag and drop feature to sort items into each category, this is a KEY feature for stores with many items that need to be organized -displayed into different categories. in a fashion way. If you have an item that fits into 2 or more categories, the item will repeat the same position in those categories. cannot be arranged unless you start duplicating items. If you want to move up or down an item, you have to make a huge work on CSV format. Ridiculous. Another issue to take in the count is the lack of good apps, they do not offer the most popular. I think there are other good options out there before moving your e-commerce here and then face the issues. Once you grow up is hard to move.
