A2 Hosting vs IONOS 2019

support, their customer service has been quick to respond and is always able to fix my issue, even when the issue falls outside the scope of A2 Hosting services. I highly recommend them.

2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.

ing to his bill. However, I never got the VPS running. Instead of it, after a few hours I received an email from the provider about my insufficient balance, although 1 month has already been fully paid in advance. I was asked to make an international call to his support team and discuss the top-up, after receiving instructions to top-up again, and then call the support team again and discuss launching the cloud server. If I don't, my orders are promised to be cancelled in 7 days. I replied that I had already paid their bill for 1 month and I am not going to pay twice, and required a refund for 1 month, as I am not going to make several expensive international calls that are more expensive than the VPS itself. I terminated the contract, demanded a full refund, but they never came to my debit card, although their agreement promises a money back guarantee. Terrible provider , consider my negative experience!