a month. Hardly anything. For some reason last month Hetzner never charged are credit card. Every month they have. I even checked and there was NO attempt. I had no idea. All of a sudden our server is down. They placed a lock on our IP address. I log-in to find out what happen. Manually pay the $12 invoice. But, the ban remains. You have to open a ticket and "WAIT" for them to remove it. It's been hours!!! and no response! I will be moving our server off Hetzner and over to Azure tomorrow. This is HORRIBLE customer support and B2B relations. If I did this to my clients I would be out of business.